Privacy Policy

At Ritz & Glitz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or hire our party decoration pieces.

When you interact with Ritz & Glitz, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and delivery address.
• Booking Information: Details related to your orders and payment.
• Website Usage Information: Information collected automatically through cookies, such as your IP address, browser type, and browsing activity on our site.
   

We use your information to:

• Provide and deliver our decoration hire services.
• Process payments and issue invoices.
• Communicate with you regarding bookings, enquiries, and customer support.
• Improve our website, services, and customer experience.
• Send promotional updates (Opt out option available).
   

We do not sell or rent your personal data. We may share your information only with:

• Service Providers: Payment processors, delivery partners, and IT support providers.
• Legal Requirements: If required by law, regulation, or legal proceedings.
   

Our website uses cookies to improve functionality and provide a better browsing experience. You can manage or disable cookies through your browser settings.

We take reasonable steps to protect your information from unauthorised access, alteration, or disclosure. However, no online service can guarantee complete security.

Depending on your location, you may have rights to:

• Access and request a copy of your personal information.
• Request correction or deletion of your data.
• Withdraw consent to marketing communications.

To exercise these rights, contact us at info@ritzandglitz.co.uk.

Our website may include links to other websites. Ritz & Glitz is not responsible for the privacy practices or content of those third-party sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Ritz & Glitz

Email: info@ritzandglitz.co.uk